As the Strategy & Operations Associate, you will be responsible for supporting the operations across different channels, contributing to the growth of the brand and improvement of the customer experience. You’ll be part of the Strategy & Operations team at SXF, whose goal is to help the team make better decisions and work better together.

This role will work on a wide range of projects affecting Operations, Fulfillment, Supply Chain, Member Services. The right candidate will be an innovative, self-motivated, and tech savvy individual who is comfortable with shifting priorities and supporting a diverse group of stakeholders with a wide range of projects.

The ability to interact cross-functionally within the company (at all levels), being proactive, and having a strong interest in the industry and customer experience is crucial to this role. The ideal candidate is detail-oriented, solution-driven, stellar communicator and can synthesize data in a digestible manner while drawing insights that lead to actionable next steps and improvements.

This position will report to the VP of Strategy & Data.

What can you bring:

Bachelor's Degree or 2-4 years of equivalent work experience
Ability to juggle a variety of initiatives and adjust to changing timelines and priorities
Superior skills in Microsoft Office (Especially Excel & Power Point)
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
Detailed-oriented, well-organized, excellent time management and reliable
Ability to learn quickly and adapt to new processes and software
Highly resourceful team-player, with the ability to also be effectively and independently accountable
Excellent coordination and people skills, including the ability to establish and maintain working relationships with management, members of the team, and leadership in other departments
Ability to communicate effectively with cross functional teams
Ability to handle confidential information with discretion
Experience in fashion and/or e-commerce preferred

What you will do:

Cross-Functional Coordination & Operations Support (~40%)

Support coordination across Fulfillment, Supply Chain, Member Services, Technology, and Commercial teams
Assist with day-to-day operational needs across ecommerce, retail, and wholesale channels
Prepare materials for cross-functional meetings, operating reviews, and status check-ins
Track initiatives, timelines, dependencies, and risks, and flag potential issues to project leads
Maintain documentation, trackers, and updates to support clear communication and alignment

Process Improvement & Channel Support (~30%)

Assist in identifying process gaps, inefficiencies, and risks through data review and stakeholder feedback
Support the execution of process improvements by documenting workflows, updating SOPs, and tracking follow-ups
Help standardize processes, playbooks, and operating routines to improve consistency and team efficiency
Gather operational insights and help translate them into action items and next steps

Strategic Initiatives & Administrative Support (~30%)

Support cross-functional initiatives related to growth, cost efficiency, and channel expansion
Assist with business planning by organizing inputs, timelines, and deliverables across teams
Respond to ad hoc operational requests by helping identify stakeholders, compiling information, and coordinating next steps
Support special projects, including Amazon and Value-Added Services initiatives
Provide general operational and administrative support as needed

Where we are:

This role will be hybrid, 3-days a week, and based in our El Segundo Headquarters
Willing to travel up to 1-2 times a year

Compensation & Total Rewards:

At Savage X Fenty, we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Savage X Fenty includes:

-Hybrid Work Schedule*

-Discretionary Paid Time Off*

-Summer Fridays*

-Healthcare Plans

-Employee Discounts

-401k

-Annual Bonus Program

-Equity Program*

-And More

*Varied for retail, fulfillment and fully remote roles.

The annual base salary range for this position is from $90,000-$110,000. The range provided includes the base salary that Savage X Fenty expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate’s related work experience, subject matter expertise and work location.

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At Savage X Inc., we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Savage X inc. emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Savage X Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

We encourage you to apply regardless of meeting all qualifications and/or requirements.

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