Sr. Manager, Engineering
OpenGov
Operations
Boston, MA, USA
Posted on Aug 1, 2024
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive!
Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!
🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟
Join our smart, fun, and humble team to experience the most rewarding career of your life!
Job Summary:
Are you ready to play a pivotal role in revolutionizing local and state government through cutting-edge technology? OpenGov seeks an experienced Sr. Manager, Engineering to lead our innovative team. This role is perfect for a leader who thrives in a fast-paced, multi-tenant SaaS environment and is passionate about leveraging React, JavaScript, TypeScript, Node.js, and Azure/AWS to build world-class solutions that will directly impact the effectiveness of local and state governments.
Our team designs and implements robust, cloud-native applications that streamline permitting and licensing workflows and enhance the user experience for our local and state governments. Your leadership will not only guide the technical direction of a talented team of engineers but also shape the strategic vision of our no code workflow orchestration platform. If you are excited about transforming ideas into scalable multi-tenant cloud solutions and inspiring a team of engineers to achieve technical excellence and continuous growth, we want you on our team.
At OpenGov, we are driven by our mission to power a more effective and accountable government. We offer a collaborative, diverse, and supportive environment where your contributions have a direct impact. With opportunities for professional growth, continuous learning, and flexible work arrangements, you will be part of a team committed to innovation and excellence.
Responsibilities:
Strategic Vision:
• Collaborate with senior leadership to develop and execute a comprehensive technical strategy that aligns with the company's long-term objectives, ensuring a robust and future-proof engineering roadmap
• Drive a long-term vision to scale engineering processes, infrastructure, and technology stacks to support organizational growth and evolving business needs
• Influence senior leadership and stakeholders by providing insights and recommendations on technology trends, competitive landscape, and strategic opportunities
Leadership and Management:
• Lead multiple engineering teams, including senior and mid-level engineers, providing strategic direction and ensuring cohesive execution across all projects
• Recruit, develop, and retain top engineering talent, shaping an organizational structure that supports career growth, learning, and performance excellence
• Foster a collaborative environment between teams, promoting information sharing, best practices, and a unified approach to product development
• Spearhead major cross-functional initiatives, ensuring their successful execution and alignment with the company’s strategic objectives
Technical Expertise:
• Oversee the architectural design, development, and deployment of scalable, reliable, and secure multi-tenant SaaS solutions on Azure/AWS, setting high standards for technical excellence
• Champion innovative technologies and development methodologies, ensuring the continuous evolution of our technical stack and processes to stay ahead of market demands
Collaboration and Communication:
• Work closely with product managers, designers, and architects to ensure alignment between technical capabilities and business goals
• Maintain clear and transparent communication channels within and across teams, providing updates on project status, system architecture, and timeline expectations
• Coordinate with distributed teams to ensure seamless feature delivery in a fast-paced and collaborative environment
Operational Excellence:
• Define and enforce stringent Service Level Agreements (SLAs) and reliability metrics, driving operational excellence and customer satisfaction
• Transform existing processes by implementing proactive, efficient, and resilient systems that enhance operational performance and reduce technical debt
• Lead initiatives that promote a culture of continuous improvement, embedding best practices and operational efficiencies across the engineering organization
Requirements and Preferred Experience:
- 10+ years of combined experience, including 5+ years of technical leadership and people management roles, and at least 5+ years of hands-on software development experience with one or more modern languages such as Java, .NET, JavaScript, or NodeJS
- Demonstrated success in leading multiple teams and scaling engineering organizations to meet substantial business growth demands
- Proven expertise in Azure/AWS cloud services and cloud-native architecture, with a strong ability to guide and mentor teams in leveraging these technologies
- Comprehensive understanding of API design, multi-tenant architectures, distributed systems, microservices architecture, and CI/CD pipelines
- Proven track record of successfully driving large-scale, consumer-facing enterprise SaaS software projects.
- Advanced knowledge of industry best practices in software development, architecture, and operational excellence
- Experience in leading organizational change and driving cross-functional initiatives that align with business strategy and goals
- Exceptional communication skills with an ability to influence and engage stakeholders at all levels across the organization
- Strong strategic thinking and problem-solving abilities, with a history of driving clarity and successful outcomes in complex, ambiguous situations
- Exemplary collaboration skills, fostering a culture of teamwork, transparency, and trust within and across engineering teams
What makes OpenGov unique
» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!
» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.
» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!
» Perks: Comprehensive medical, dental, and vision coverage for you and your family. We almost forgot to mention: New parents get paid leave to welcome your new bundle of joy into your family. Plus, a wellness stipend for gym memberships/fitness classes for medical plan enrollees, employer HSA contribution, and lunch in-office every Wednesday.
» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.
» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.
Come join us and make a positive social impact!
OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.