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Project Manager

OpenGov

OpenGov

Operations
Chicago, IL, USA
Posted on Thursday, May 2, 2024
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive!
Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!
Join our smart, fun, and humble team to experience the most rewarding career of your life!
Job Summary:
The Project Manager will demonstrate exceptional ability to Manage Project scope (quality deliverables and customer experience), time (duration), and costs (effort), Manage Communications effectively with internal and external stakeholders, Manage the Solution Development: deliver successful solution deployments in close partnership with cross-functional teams, while Manage Customer Expectations: maintaining a seamless customer experience and overall satisfaction from the process and the results.

Responsibilities:

  • Set scope, timeline, and deliverables to ensure a successful deployment for multiple customers
  • Ability to organize a portfolio of 8-10 projects for tracking and delivery
  • Be a primary point of contact for project implementation activity
  • Establish project command and control of project delivery both internally and externally
  • Partner with cross-functional teams to gather key documentation and required resources in order to set appropriate expectations with internal and external stakeholders
  • Participate in the sales process as needed
  • Prospect specific implementation approaches, scope, and plans
  • Support Statement of Work creation on an as-needed basis
  • Identify early signs of project and customer risks and devise appropriate risk response strategies
  • Occasionally travel to customer sites to conduct training and solidify customer relationships
  • Assist in enhancing our methodology of project delivery of our growing set of solutions

Requirements and Preferred Experience:

  • Minimum of 3 years of project management or related experience in a SaaS environment
  • Strong aptitude of technology tools and solutions
  • Extra strong analytical thinking, strong system perspective, and diligent process analysis skills
  • Strong initiative, innovative thinking skills, and ability to analyze details and translate into the “big picture” view
  • Ability to adapt to a rapidly changing product and respond strategically to customer needs
  • Technical aptitude and proficiency with Professional Services and CRM tools
  • Experience with government budgeting concepts and practices and/or finance/budgeting solutions is a strong plus
What makes OpenGov unique
» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!
» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.
» Perks: 90% paid Medical/Dental/Vision premium for employees, fully paid Life and Short/Long term disability insurance, Unlimited PTO, Parental Leave policy, annual wellness stipend, anniversary awards, and more!
» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.
» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.
Come join us and make a positive social impact!
OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.