Job opportunities


Sportsbook Operations Senior Associate



Las Vegas, NV, USA
Posted on Tuesday, April 2, 2024

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

We are building upon our leading US sports brand to grow our Sportsbook Operations group! Join our team as a Sportsbook Operations Associate, and you will play a central role in running the day-to-day operations of a rapidly scaling part of our business. If you enjoy working within a fast-paced, highly dynamic environment, we think you'll love it here.

What you’ll do as a Sportsbook Operations Senior Associate

  • Serve as the Sportsbook operational lead during off-peak hours in the sports world (this role will be required to work nights/weekends and show a flexible schedule to respond to changing business needs).

  • Solve complex sportsbook operations problems with a combination of analytical skills, creativity, and sports/sports-betting expertise.

  • Aid our promotion redemption efforts by writing clear and concise SQL code

  • Run processes to support quality assurance, problem escalation, and competitor tracking.

  • Work on internal tools and reporting needs for the Operations team.

  • Manage the efficient execution and fulfillment of various promotions and pools.

  • Work cross-functionally with various teams to improve customer experience and support analysis frameworks to measure sportsbook initiatives.

  • Work with our Content and Trading teams to ensure the delivery of market-leading Sportsbook offerings for state and region-specific promotional campaigns.

  • Maintain a database of promotions to assist in monitoring and recapping high-value promotions.

What you’ll bring

  • Bachelor’s degree in Mathematics, Statistics, Computer Science, Business Analytics, or another relevant discipline.

  • 2 years of experience managing promotions with a strong understanding of what the Sportsbook customer wants.

  • Data-driven, strategic mindset, and strong attention to detail, with a deep understanding of the Sportsbook industry.

  • At least 1 year of SQL experience with proficiency in Microsoft Office (Excel) and G-Suite (G-Sheets).

  • Strong interpersonal and communication skills with the ability to work independently as part of a fast-growing team.

  • Due to the nature of the sporting calendar, this position will include evening and weekend shifts, which consist of five days of work with two days off.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is $60,800.00 - $91,200.00, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.