Executivo(a) Comercial SMB
são paulo, state of são paulo, brazil
Executivo(a) Comercial SMB
- Category
- Sales & Business Development
- Employee Class
- Regular
Company Overview
If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
#LI-HybridTeam Overview
From day one, you'll be part of a collaborative, global culture where your work directly influences the company’s strategy and growth. As a member of the Logistics Business Unit sales team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience thru our product and operations. The Logistic's BU "99Entrega" helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday.
This data driven role calls for a rare combination of analytical thinking & inter-personal ability to manage operations, sales and stakeholders. 99Entrega is our last mile delivery service, using cars, motos, utilitaries, vans and small trucks. Be prepared for a hectic, fast paced and challenging environment!
Being a leader at this team is a unique opportunity to help build and grow a solid business inside 99 almost from scratch, leaving your own stamp and legacy on the lives of millions of people that will be using our services frequently.
Role Responsibilities
Se você gosta de construir relacionamentos consultivos, é organizado com pipeline e tem energia para tocar múltiplas contas ao mesmo tempo, esse é o seu lugar.
Responsabilidades principais:
- Ativando e desenvolvendo contas PME: Transformar novos clientes em usuários ativos e recorrentes. Garantir que o onboarding seja rápido, que o primeiro envio aconteça no menor tempo possível e que o cliente entenda o valor da plataforma desde o dia um.
- Conduzindo outbound seletivo para alto potencial: Prospectar ativamente empresas PME com alto potencial de volume que ainda não passaram pelo funil do CX — via cold call, e-mail, LinkedIn e indicações — priorizando verticais e perfis com maior probabilidade de crescimento acelerado.
- Crescendo volume e expandindo o uso da plataforma: Identificar oportunidades de upsell e expansão dentro da carteira: aumento de frequência de envios, adição de novas modalidades (expresso, last mile dedicado) e consolidação da 99Entrega como principal operador logístico do cliente.
- Pitchando com consistência e conhecimento de produto: Demonstrar a plataforma e os diferenciais da 99Entrega de forma consultiva, adaptando o discurso ao perfil da PME — seja um e-commerce em crescimento, uma distribuidora regional ou um prestador de serviços com demanda de entrega expressa.
- Atuando como elo entre cliente e CX: Manter alinhamento constante com o time de CX para garantir consistência no discurso de produto, compartilhar objeções e feedbacks de mercado, e apoiar o roteamento correto de novos leads entre os dois times.
- Mantendo pipeline e CRM com disciplina: Registrar todas as atividades, estágios de conta e interações no CRM com precisão e regularidade — garantindo visibilidade para o gestor, qualidade no forecast e base para melhoria contínua do processo comercial.
Role Qualifications
- 2+ anos de experiência em vendas B2B, com exposição a ciclos consultivos — preferencialmente em plataformas on-demand, logística, marketplace, fintechs ou SaaS de alta velocidade.
- Perfil híbrido hunter-farmer: você sabe prospectar com energia, mas também tem paciência e método para desenvolver uma carteira ao longo do tempo — sem deixar nenhuma conta parada.
- Capacidade de tocar múltiplas contas simultaneamente com organização e priorização claras — sabe quando um cliente precisa de atenção imediata e quando pode aguardar.
- Habilidade de qualificação rápida: consegue identificar o potencial de volume e o grau de maturidade de uma PME em poucas interações, priorizando as contas com maior probabilidade de crescimento.
- Boa comunicação e escuta ativa: sabe adaptar o pitch ao vocabulário e às dores do dono de PME — que muitas vezes não fala "logística", mas sabe exatamente quando um pedido atrasou.
- Familiaridade com CRM e ferramentas de outbound (Salesforce, HubSpot, LinkedIn Sales Navigator, Apollo ou similares) — não precisa ser expert, mas precisa ter disciplina de uso.
EEO Statement
- We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.
We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.
This is our ongoing journey, with much more still to come.
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