Operations Intern
Operations
São Paulo, SP, Brazil
Operations Intern
Sao Paulo - Brazil
Intern InternAbout the company
If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
#LI-HybridAbout the team/role
The RTBO Improvement team is responsible for monitoring and optimizing the restaurant onboarding process at 99Food, generating visibility into metrics, supporting continuous improvement projects, and providing analytical support to different areas of the business.
This is an opportunity for someone looking for an analytical, data driven environment with exposure to different areas of the business.
As part of the team, you will support the monitoring and continuous improvement of the restaurant onboarding process, providing analytical support for decisions that impact operations, commercial, and product.
We are looking for a curious person, eager to learn, to support data projects, dashboards, and process improvement.
In this role, you'll be...
- Supporting the organization and consolidation of databases
- Assisting in the creation and maintenance of dashboards
- Supporting data extraction for team analyses
- Monitoring data quality and integrity, identifying inconsistencies
- Supporting the standardization of reports across different business areas
- Contributing to process documentation and internal improvements
We're eager to be in touch because you have...
- Interest in roles providing data driven insights to organizations
- Active student in Business Administration, Engineering, Data Science, Statistics, or related fields
- Knowledge of SQL, knowledge of Python will be considered a plus
- Knowledge of Google Suite (Sheets, Docs, and Slides)
- Passion for continuous improvement
- Excellent organization, attention to detail, and a genuine desire to learn about the world of data and operations
- Ability to interpret metrics and turn numbers into organized processes
- Advanced English
You'll love working at DiDi because...
We create user value
We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.
We are data-driven
We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
Win-win Collaboration
Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity
Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
Growth
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
Diversity and Inclusion
Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion
Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.
We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).