Offline Operations Lead

Didi

Didi

Operations

Mexico City, Mexico

Posted on May 26, 2026

Offline Operations Lead

Job Locations MX-MEX-Mexico City
ID 2026-19955
Category
Operations & Strategy - Food
Employee Class
Regular

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

#LI-Hybrid

Team Overview

We are looking for a strategy & execution oriented leader to be part of one of the most amazing start-ups in the Food category across LATAM. The Supply Growth Operations team manages the end-to-end onboarding and the early experience of new couriers . As an Offline Operations Lead you will develop sales enablement projects to boost courier offline acquistion to grow our delivery capacity.



You will manage cross-functional projects and align with stakeholders on the funding and execution for your proposed solutions. We expect you to have a strong sense of ownership, driving operational excellence . In addition, this role requires you to collaborate with various teams, such as Product, Marketing and Finance amongst other teams.


Role Responsibilities



  • System Ownership: Leading the offline acquisition operations, designing the strategy and finding opportunities to maximize new courier inflow




  • Project Management: Designing, strategizing, and managing sales enablement initiatives




  • Cross-Functional Leadership: Leading strategic initiatives with senior stakeholders to ensure cohesive execution and drive alignment



Role Qualifications


  • Leadership: A proactive attitude, high agency and strong project management skills

  • Mindset: A hands-on & curious mindset, with a strong interest in field sales and familiar with sales operations & enablement

  • Technical Proficiency: Strong analytical capabilities to turn insights into actionable business outcomes. Proficient in Excel and SQL.

  • Communication: Bilingual fluency in English and Spanish and strong storytelling skills

  • Background: +3 years of professional experience in sales enablement, growth, operations or similar roles in tech-driven environments. Bachelor's degree in Business Administration, Economics, Engineering, Marketing or a related field.

EEO Statement



  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.

  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.


We are committed to building inclusive and diverse teams.



At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.



Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.



We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.




I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms


Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed
Application FAQs

Software Powered by iCIMS
www.icims.com