Job Locations CL-RM-Santiago

ID 2026-19153

Category

Marketplace - Mobility

Employee Class

Intern

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

#LI-Hybrid

Joining the Marketplace Team means contributing to one of the most critical pillars of the business: balancing supply and demand. As part of the broader City Operations organization, the Marketplace team is responsible for driving user engagement and retention, while ensuring supply is allocated efficiently and on time to deliver a great experience for both Drivers and Passengers in the app.

This internship offers the opportunity to develop deep insights into the ride-hailing business from user, pricing, marketplace, and competitive perspectives. The ideal candidate is analytical, data-driven, highly organized, and execution-focused. They are proactive, eager to learn, and excited to contribute to cross-functional projects and high-impact initiatives.

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  Support the development of strategies to improve driver and passenger engagement, loyalty, and retention.

  
  


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  Help design and implement initiatives to balance marketplace supply and demand more efficiently.

  
  


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  Analyze data to understand day-to-day user behavior, marketplace dynamics, and competitive trends.

  
  


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  Identify opportunities to improve operational KPIs through tools, programs, and data-driven recommendations.

  
  


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  Partner with cross-functional teams such as Marketing, Product, and User Research to keep the user experience at the center of marketplace decisions.

  
  


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  Contribute to projects and initiatives that strengthen marketplace performance and business growth.

  
  

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  Currently pursuing a degree in Business, Economics, Mathematics, Statistics, Computer Science, Industrial Engineering, or a related field.

  
  


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  Strong analytical and problem-solving skills.

  
  


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  Proficiency in Excel and SQL.

  
  


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  Familiarity with Python and/or R is a plus.

  
  


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  Strong attention to detail and ability to work independently.

  
  


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  Effective communication skills and ability to collaborate with cross-functional teams.

  
  


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  Proactive, curious, and passionate about creating impact.

  
  

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

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