We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

About the team/role

The Logistic's BU helps individuals and businesses to solve their daily challenges of moving goods, making their life better everyday. 99Entrega is our last mile delivery service, using cars, motos, utilitaries, vans and small trucks.

As a member of the Logistics Business Unit team, you’ll have a great opportunity to design and implement initiatives across all Brazil's market and continuously enhance customer online and offline experience through our product features.

This data-driven position offers an unique opportunity to contribute to a rapidly expanding business line and to gain hands-on experience in Product Operations in a hectic, challenging and fast-paced environment. You will work closely with the Algorithm Development team to specify mathematical problem statements, define objective functions, constraints, and key performance indicators for success while creating clear business requirements and validation frameworks for hypothesis testing on new algorithmic strategies. International contact will be daily, as main stakeholders are located in China.

As an area that centralizes information, communication and results, having project management and organization skills would be a great plus.

In this role, you'll be...

Responsible for product improvement projects related to Marketplace (pricing, dispatch and incentives). You will do this based on data analysis, feedback from users from surveys, focus groups, usability tests and internal reports.
Responsible for product development by sketching MVPs, designing and running tests to measure feature impact, identifying issues and solving them
Focal point for the roll-out of new features/projects, and share them with relevant stakeholders
Responsible for developing trustful relationships to transparently communicate and align with all company stakeholders, including Chinese product teams, Brazilian Operations, Marketing, Customer Support, Safety, Legal, Finance, etc..

We're eager to be in touch because you have...

Previous experience in product operations, product management and/or project management (Mandatory)
Fluency in English, due daily interactions with English speaking teammates in Brazil and China (Mandatory)
Data-driven thinking and you are comfortable with quantitative analysis (Mandatory)
Direct experience in logistics, transportation, or last-mile delivery markets (Differential)
Proficiency with data analysis and modeling tools such as Python, SQL,R, and MATLAB is a plus
Ability to understand algorithmic complexity and architectural trade-offs to guide technical teams effectively.
Excellent written and verbal communication skills to interact multiple internal and external stakeholders
Organization skills and can deal with multiple subjects and projects simultaneously
Curiosity to learn new things and to explore market dynamics and users needs/behaviour through researc

You'll love working at DiDi because...

We create user value
We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven
We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration
Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity
Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

Growth
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion
Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

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