Job Locations MX-MEX-Mexico City | CO-Bogota

ID 2026-18593

Category

Sales & Business Development

Employee Class

Regular

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

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We are looking for a Sales Ops Sr. Analyst with a strong passion for data analysis, commercial performance, and product-driven solutions. This role plays a key part in optimizing sales operations by transforming commercial needs into data insights and product initiatives.

This role works closely with commercial teams and acts as a key counterpart for the Product team, owning initiatives from problem definition to delivery.

The Sales Ops team focuses on generating insights and driving efficiencies for the commercial organization, partnering closely with them on projects and initiatives that improve performance, routines, and tooling.

• Lead commercial efficiency projects by transforming data into actionable insights that support strategic decision-making.


• Analyze commercial performance, sales data, and operational metrics to identify opportunities for improvement.


• Design, create, and optimize SQL queries to extract insights from multiple data sources.


• Own product-related commercial initiatives, acting as a Product Owner by gathering requirements, defining scope, and translating business needs into clear BRDs and product documentation.


• Work closely with the Product team to prioritize initiatives, align roadmaps, and ensure solutions meet commercial needs.


• Manage multiple stakeholders across commercial, product, operations, and data teams, ensuring clear communication and alignment.


• Structure, prioritize, and track projects from ideation to implementation, ensuring timelines and deliverables are met.


• Identify opportunities to improve internal commercial tools based on data insights and user feedback.


• Leverage AI tools to optimize analysis, automate workflows, and improve operational efficiency.


• Prepare executive-ready summaries, presentations, and documentation to communicate insights, progress, and recommendations.

• Bachelor’s degree in Business, Economics, Engineering, Data, Systems, or related fields.


• 4+ years of experience in data analysis, commercial analytics, product ownership, project management or similar roles.


• Strong analytical skills combined with solid commercial understanding.


• Advanced SQL knowledge.


• Experience working with CRM systems and internal commercial tools.


• Proficiency in data visualization tools such as Power BI, Tableau, Looker Studio, or others.


• Proven experience managing stakeholders and working cross-functionally.


• Strong communication skills, able to translate complex data or technical concepts into clear business language.


• Highly organized and detail-oriented with strong project management skills and ability to manage multiple initiatives in parallel.


• Fluent English (at least B2) as a working language is a must.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.


• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.


• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.


• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.


• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.


• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

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