<div> <div> <div>职位描述</div> <div> <p>1. 针对豪华车的业务特性，有针对性的挖掘业务发展需求，进行服务设计的规划和实施；</p> <p>2. 根据服务理念，完善迭代服务流程，定期升级服务设备和标准，提升司乘双方体验；</p> <p>3. 能够深入挖掘用户诉求，设计标准化、个性化、场景化的服务方案，传播豪华车品牌影响力；</p> <p>4. 对线下体验触点、物料品质等有明确感知，并可全方位设计服务蓝图；</p> </div> </div> <h2>任职要求</h2> <div> <p>1. 本科以及以上学历，学习能力强，善于协调资源；</p> <p>2. 具有良好的文案能力、体验洞察能力，以及缜密的逻辑思维；</p> <p>3. 具备出色的沟通能力和跨部门协作能力，并推动项目落地；</p> <p>3. 服务行业背景为主，对高端客群有清晰了解，具有高端服务行业经验优先；</p> </div> </div>

Beijing, China

Didi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across Asia-Pacific, Latin America, and Africa, as well as in Central Asia and Russia, including ride hailing, taxi hailing, chauffeur, hitch, and other forms of shared mobility, as well as auto solutions, food delivery, intra-city freight, and financial services.

Didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry, and the communities to solve the world’s transportation, environmental, and employment challenges through the use of AI technology and localized smart transportation innovations. Didi strives to create better life experiences and greater social value by building a safe, inclusive, and sustainable transportation and local services ecosystem for cities of the future.

China

Haidian, Beijing, China

Didi

服务设计专家 (J251023013)

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服务设计专家 (J251023013)

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