If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

The Global Mobility Service Manager oversees the planning, management, and execution of global mobility programs to support the organization’s global workforce. This role ensures seamless relocation, immigration compliance, and assignment management for employees, while driving cost efficiency and employee satisfaction. The position serves as a key liaison between HR, business leaders, and external service providers to ensure a smooth mobility experience.

Global Mobility Program Management:

• Design, implement, and manage global assignment policies and procedures, including long-term, short-term, and permanent relocations.
• Partner with HR and leadership to align mobility strategies with organizational goals.
• Manage vendor relationships with relocation, tax, and immigration service providers.

Immigration and Compliance:

• Ensure compliance with global immigration laws and work authorization requirements.
• Collaborate with legal and compliance teams to manage risks and maintain accurate employee documentation.
• Stay updated on global mobility trends, regulatory changes, and best practices.

Employee Support:

• Provide end-to-end support to employees and their families during relocations, including orientation, housing, and cultural integration.
• Address and resolve employee inquiries and challenges related to mobility services
• Budget and Cost Management:
• Monitor mobility budgets, ensuring cost efficiency without compromising service quality.
• Analyze and report on cost trends, proposing recommendations to improve program efficiency.

Data Management and Reporting:

• Maintain accurate records of global assignments and related activities.
• Generate reports on key performance indicators (KPIs) and mobility metrics for leadership.

Cross-Functional Collaboration:

• Work closely with HR, payroll, tax, and legal teams to ensure seamless mobility processes.
• Provide guidance on compensation, benefits, and tax implications for globally mobile employees.

Visa and Immigration Management:

• Manage and process visa applications for business travelers, ensuring timely submission and compliance with country-specific requirement
• Coordinate work permits and residence permits for international assignees.
• Maintain up-to-date knowledge of immigration regulations and visa requirements globally.