<div> <div> <div>职位描述</div> <div> <p>1、产品运营：承接业务侧需求，推进客服系统及工具优化，提升客服业务效率及处置能力</p> <p>2、项目管理：针对部门重大项目，配合开展项目管理工作，包括不限于组织部门会议、记录会议纪要、跟进todo、跨部门沟通合作等</p> <p>3、人工系统支持：根据部门/项目需要，临时支持相关工作，包括不限于听音分析、需求承接、系统操作配置等</p> </div> </div> <h2>任职要求</h2> <div> <p>1、本科及以上学历，有系统产品运营实习经验的优先</p> <p>2、工作经验2年及以上</p> <p>3、逻辑性强、积极主动、跨部门沟通能力强</p> <p>4、了解产品运营相关理论，熟练基础办公软件</p> </div> </div>

Beijing, China

Didi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across Asia-Pacific, Latin America, and Africa, as well as in Central Asia and Russia, including ride hailing, taxi hailing, chauffeur, hitch, and other forms of shared mobility, as well as auto solutions, food delivery, intra-city freight, and financial services.

Didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry, and the communities to solve the world’s transportation, environmental, and employment challenges through the use of AI technology and localized smart transportation innovations. Didi strives to create better life experiences and greater social value by building a safe, inclusive, and sustainable transportation and local services ecosystem for cities of the future.

China

Haidian, Beijing, China

Didi

高级产品运营专员 (J250909029)

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