S&S Online Operations Expert (J250708026)
Didi
1. Drive the global online safety operations strategy, integrating both functional excellence and regional customization.
2. Lead global programs to ensure key outcomes like product features, models, operating processes, etc. can be delivered on schedule and achieve the expected results.
3. Collaborate closely with PM, Tech, and Data Science teams to evaluate ROI, feasibility, urgency, and resource allocation.
4. Serve as a bridge between cross-functional teams to implement scalable and compliant safety solutions.
5. Lead internal communications and reporting on safety performance, feature impacts, and emerging risks.
6. Leverage analytics to evaluate product impact, detect trends, and inform strategic decisions.
任职要求
1. 3+ years of experience in online safety, risk management, trust & safety, or a related field; experience in a global tech company or consulting firm is preferred.
2. Demonstrated experience managing cross-functional product workflows and regional safety programs.
3. Knowledge of product and engineering areas is preferred.
4. Strong project management skill is preferred.
5. High sense of ownership, self-motivated and data-driven.
6. Excellent communication skills in both English and Chinese.
7. BS in computer science or a related field.