1. Manage end-to-end reconciliation and payment processes with grocery merchants

1.1 Ensure timely billing, issue resolution, and payment cycles

1.2 Track exceptions and work with internal teams and merchants to close gaps

2. Internal Process Optimization

2.1 Map, document, and improve internal workflows related to finance operations

2.2 Identify inefficiencies and propose clear, actionable process improvements

2.3 Coordinate with legal, finance, and commercial teams to ensure compliance

3. Cross-Team Collaboration

3.1 Act as a finance operations liaison between business, product, tech, and data teams

3.2 Support the launch of new merchant models by designing scalable finance ops solutions

3.3 Provide operational insights to support decision-making across functions

4. Product and System Enhancement

4.1 Collect and define business requirements for finance-related system improvements

4.2 Partner with product managers and engineering to co-design billing tools and dashboards

4.3 Drive long-term solutions to recurring operational issues