<div> <div> <div>职位描述</div> <div> <p>1.负责滴滴客服工作台的规划与迭代，探索大模型能力在客服B端的应用，提升业务效率与产品体验</p> <p>2.协同业务团队，结合业务场景挖掘用户痛点，设计合理产品方案</p> <p>3.协调并引领上下游团队，将产品规划稳健落地，把控产品整体节奏，保障业务目标顺利达成</p> <p>4.进行行业竞品分析，深入了解用户需求和行业动态</p> </div> </div> <h2>任职要求</h2> <div> <p>1. 本科以上学历优先，3年以上互联网B端产品工作经验，有客服产品/大模型应用经验优先</p> <p>2. 具备良好的沟通与协作能力，能够有效协调跨部门团队，推动产品落地拿到结果</p> <p>3. 具有同理心，可独立思考，能够清晰拆解问题并提供合理的解决方案</p> <p>4. 做事靠谱儿，有韧性，有较强的承压能力</p> </div> </div>

Beijing, China

Didi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across Asia-Pacific, Latin America, and Africa, as well as in Central Asia and Russia, including ride hailing, taxi hailing, chauffeur, hitch, and other forms of shared mobility, as well as auto solutions, food delivery, intra-city freight, and financial services.

Didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry, and the communities to solve the world’s transportation, environmental, and employment challenges through the use of AI technology and localized smart transportation innovations. Didi strives to create better life experiences and greater social value by building a safe, inclusive, and sustainable transportation and local services ecosystem for cities of the future.

China

Haidian, Beijing, China

Didi

AI产品经理（B端工作台) (J250331010)

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AI产品经理（B端工作台) (J250331010)

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