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Engineering Manager, Member

Brightside Health

Brightside Health

Software Engineering, Other Engineering
United States · Remote
Posted on Tuesday, June 4, 2024

Brightside Health delivers life-saving virtual mental healthcare to everyone who needs it. We are powered by proprietary AI, purpose-built technology, a world-class clinician network, and a care model that rivals the best of in-person treatment. When combined with precision psychiatry and leading-edge therapeutic techniques, we’re able to improve outcomes for those with mild-to-severe clinical depression, anxiety, and other mood disorders.

We take an action-oriented, purposeful approach with everything we do and seek out team members who value collaboration and thoughtful prioritization. As a result, our organization is looking for the brightest and most innovative talent in the industry. We can promise you that, as a member of the Brightside team, you’ll have the opportunity to collaborate alongside smart and driven people while growing your professional skills.

As the Engineering Manager of our Member team, you'll be at the intersection of technology, product innovation, user experience, and business strategy. Your leadership will directly contribute to defining the overall strategy and roadmap for member engagement and retention including the optimization of onboarding and ongoing engagement with care for Brightside members through technological excellence and innovation. This role is not just about managing a team of talented engineers; it's about being a vocal, opinionated leader who drives the team towards achieving ambitious targets.

What you’ll be doing:

  • Lead, mentor, and grow a team of engineers, fostering a culture of high performance, innovation, and continuous learning.

  • Be a strong advocate for engineering excellence, ensuring the team adopts best practices in software development, testing, and deployment.

  • Collaborate closely with Product, Design, Data, Marketing, and stakeholders across the company to ensure alignment between business goals and technical implementation.

  • Drive technical projects and provide leadership in an innovative and fast-paced environment.

  • Encourage a data-driven culture, supporting experimentation to find growth levers and optimize user experience.

  • Have the courage to challenge the status quo and make tough decisions about refactoring or changing technical direction when necessary.

Requirements:

  • Proven experience as an Engineering Manager or in a similar leadership role within a tech-driven, growth-focused environment.

  • Previous success in a customer engagement/retention engineering role, with a deep understanding of engagement strategies, A/B testing, and iterative development.

  • Demonstrable experience in fostering a culture of fast-paced development and learning.

  • Strong technical background with hands-on experience in modern software development practices and web technologies (including Rails, React and React Native).

  • Excellent communication skills, with the ability to articulate technical concepts to non-technical stakeholders.

  • An action-oriented mindset with a focus on delivering results while maintaining high standards for quality and performance.

Preferred:

  • Experience working in a HIPAA or otherwise regulated environment

  • Deep experience using Segment and orchestration between site activity and an ecosystem of tools.

  • Experience and proclivity to use self-directed analytics tools like Amplitude or Mixpanel.

  • Experience using React Native to build cross platform mobile apps.

Benefits:

  • Competitive compensation, including salary plus equity if desired as part of package

  • Fully paid for comprehensive health care (medical, dental, vision)

  • Pet Insurance

  • Life Insurance & Short / Long Term Disability

  • Unlimited PTO and sick leave

  • Parental Leave

  • 401k Plan

  • Work remotely with flexible hours

  • Additional memberships and perks

Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise. If you have questions on compensation bands, please ask your recruiter.

Brightside Health is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We realize the full promise of diversity and want you to bring your whole self to work every single day.

Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Brightside, we are dedicated to fair play and encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.