Brightside Health delivers life-saving virtual mental healthcare to everyone who needs it. We are powered by proprietary AI, purpose-built technology, a world-class clinician network, and a care model that rivals the best of in-person treatment. When combined with precision psychiatry and leading-edge therapeutic techniques, we’re able to improve outcomes for those with mild-to-severe clinical depression, anxiety, and other mood disorders.

We take an action-oriented, purposeful approach with everything we do and seek out team members who value collaboration and thoughtful prioritization. As a result, our organization is looking for the brightest and most innovative talent in the industry. We can promise you that, as a member of the Brightside team, you’ll have the opportunity to collaborate alongside smart and driven people while growing your professional skills.

We are looking for an experienced Director, Compliance to manage Brightside’s compliance and regulatory program, reporting directly to senior leadership. In this role, you will be responsible for overseeing and scaling Brightside’s compliance efforts. You will partner closely with the Operations, Clinical, Finance, Data, and Commercial teams to ensure Brightside remains in compliance across our portfolio of services. Ultimately, this role will be crucial in effectively managing and expanding Brightside’s compliance program as the company continues to grow its offerings.

What you’ll be doing as Director, Compliance:

• Lead Brightside's cross-functional compliance program, including oversight of regulatory compliance, accreditation and medical records provision

• Directly manage the Compliance Team, including Compliance Manager and Facility License Managers,

• Develop and execute comprehensive compliance strategies, ensuring adherence to healthcare regulatory policies and standards like HIPAA, Joint Commission, GDPR, and FDA regulations.

• Act as a subject matter expert on U.S. federal and state privacy laws, particularly HIPAA/HITECH, guiding the organization to maintain compliance.

• Lead the development and review of privacy policies and procedures, ensuring alignment with Brightside Health's operational needs.

• Manage the Privacy email inbox, promptly addressing inquiries and tracking communications.

• Conduct thorough investigations into privacy incidents and potential breaches, overseeing incident response programs and remediation efforts.

• Assist in privacy risk assessments and ongoing compliance monitoring activities, ensuring all privacy requirements, including breach notifications, are met.

• Review privacy consents, authorizations, and document requests, maintaining compliance with regulatory standards.

• As needed, serve as a liaison with regulatory agencies and industry associations, staying informed about regulatory developments and advocating for the company's interests.

• Oversee corporate governance matters, including the establishment and maintenance of corporate structures, bylaws, and governance policies.

• Identify and mitigate legal and compliance risks through proactive measures and strategic planning, ensuring alignment with business objectives.

• Lead and mentor a team of compliance professionals, fostering a culture of excellence, collaboration, and integrity.

Requirements:

• Bachelor's Degree or Master's degree in healthcare or related field, Juris Doctor preferred

• Privacy certification (CIPP, CIPM, CHPS or similar)

• 5 - 8+ years of professional experience in privacy, specifically including HIPAA/HITECH

• Thorough understanding of U.S. federal and state privacy laws and regulations

• Experience managing and leading a compliance team, coaching and mentoring, and setting team priorities and direction

• Excellent verbal and written communication skills

• Strong project management and organizational skills with proven ability to meet deadlines, prioritize assignments, and manage multiple projects

• Excellent attention to detail as well as analytical and problem-solving skills

• Experience developing, implementing, and delivering on mitigation plans

• Ability to establish credibility and build relationships at all levels using a collaborative style

• Strong knowledge and experience with the Microsoft Office suite of products, including Word, Excel and PowerPoint

• Ability to work under high pressure / timelines / regulatory and business constraints to achieve goals and targets

• Comfort working in an extremely dynamic environment

• Strong sense of ethics

Benefits:

• Competitive compensation, including salary plus equity if desired as part of package

• Fully paid for comprehensive health care (medical, dental, vision)

• Pet Insurance

• Life Insurance & Short / Long Term Disability

• Unlimited PTO

• Parental Leave

• 401k Plan

• Work remotely with flexible hours

• Additional memberships and perks

Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise. If you have questions on compensation bands, please ask your recruiter.

Brightside Health is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We realize the full promise of diversity and want you to bring your whole self to work every single day.

Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Brightside, we are dedicated to fair play and encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.