About BoomPop, Inc.

Who We Are

At BoomPop, we believe in the importance of bringing people together. Since 2020, we've been transforming the way people gather, making it easier, more engaging, and truly unforgettable. We combine a top-notch event planning team with cutting-edge AI technology to make planning events as easy as shopping online.

We’ve organized critical events for over 6,000 clients, including Google, Nike, and Accenture, bringing together more than 300,000 attendees. And we're just getting started.

We have raised over $35M from top-tier investors, including Atomic, ACME Capital, and Alex Rodriguez (A-Rod).

Why Join Us?

The world of work is changing, and BoomPop is leading the charge. With remote work on the rise, companies like Airbnb, Salesforce, and Shopify are embracing a new mantra: “Offsites are the new office.”

The group travel and events industry is booming, and we're at the heart of it. Businesses are shifting their budgets from traditional office spaces to in-person experiences. Group travel, which was already a massive part of the $900 billion corporate travel industry, is growing even faster now.

Join us and be part of a world-class team that's redefining the future of travel and events. You'll find endless opportunities for growth, the chance to work with top-tier clients, and the thrill of making a real impact on the world.

Mission: Essence of the Job

As a Senior Event Manager at BoomPop, your mission is two-fold: (1) people management & (2) event planning.

People Management: You will manage a team of up to 7 Event Planners. You will help onboard & train the team. You will sit on the Events Department Leadership Team and contribute to larger business initiatives & projects. You will ensure that your Event Planner team is successful.

Event Planning: You will plan, coordinate, and execute a diverse range of events with exceptional customer service, unwavering adaptability to changing client needs, and a strong focus on meeting or exceeding booking and margin goals. You will play a crucial role in creating memorable experiences that showcase our products and services while contributing to the overall growth and success of our startup.

You have 7 years of experience with Event Planning. You bring your expertise to help the team make our processes and product better. You are excited to disrupt the travel and events industry. You are exceptional at handling large volumes of high-value clients.

Top 3 Priorities

1. Meet and exceed NPS, Net Revenue, and Gross Margin targets
2. Improve team processes and efficiencies through leadership initiatives
3. Build a motivated, high-performing team that meets goals and supports business objectives

Within 30 days:

• You will have familiarized yourself with event planning at BoomPop by learning the BoomPop product and SOPs.
• You will be fully onboarded and planning active events.
• You’ll manage a team of 4 planners, supporting them and their clients, and will begin contributing to the Events Leadership team.

Within 60 days:

• You will provide product feedback and help with projects to streamline the event planning process.
• You’ll also have a full understanding of “The BoomPop Way” and have received positive feedback from your team and clients.

Within 90 days:

• Uou will become a trusted and reliable manager for the events team and build strong relationships with BoomPop co-workers.
• You’ll also begin to own projects that will contribute to elevating the events team and events process.

Competencies

• Efficiency. Able to produce significant output with minimal wasted effort.
• Follow-through on commitments. Lives up to verbal and written agreements, regardless of personal cost.
• Takes ownership. Takes ownership of events and clients. Their responses or non-responses are your problem.
• High standards. Expect personal performance and team performance to be nothing short of the best.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Persistence. Demonstrates tenacity and willingness to go the distance to get something done.
• Calm under pressure. Maintains stable performance when under heavy pressure or stress.
• Communication. Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail.
• Teamwork. Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.

What you'll do

• Team Management
• • Manage a team of Event Planners.
  • Empower your team to do their best work. We are not micro-managers. We encourage the team to take autonomy and solve their own problems. 💪
  • Maintain a high-level business understanding while diving into the weeds and details as needed, as the team grows.
  • Mentor and up-level the team so they feel more comfortable and qualified to take on bigger and more complex events
  • We don’t ask anything of the team that we don’t do ourselves. We hold ourselves to the highest standard, so that we are role models to our teams. Hashtag servant leadership.

• Project Management
• • Plan and execute 4-8 events at a time, ensuring flawless coordination and client satisfaction.
  • Develop detailed event plans, including timelines, budgets, and resource allocation.
  • Source and negotiate with vendors, venues, and suppliers to meet event requirements and budget constraints.

• Customer Obsession & Communication
• • Demonstrate exceptional customer obsession by consistently meeting or exceeding client expectations.
  • Adapt to changing client requests with a positive attitude and a focus on finding solutions.
  • Build and maintain strong client relationships, ensuring clear communication and satisfaction throughout the event planning process.
  • Handle and escalate customer issues as your own.
  • Proactively communicate with your customers.

• Contribute to the Top & Bottom Line
• • Own the reconciling and closing of each event within 14 days.
  • Meet or exceed booking goals and margin goals for your event, including upselling clients.
  • Ensure customer success and renewals.

• Understand & improve Product & Processes
• • Understand and follow the SOPs. Seek to improve the SOPs.
  • Recognize the larger picture: Building a scalable tech company. Give feedback on how to improve the product.
  • There is no I in TEAM.

Qualifications

• A minimum of 2+ years of people management experience
• A minimum of 7+ years of event planning experience
• A minimum of 7+ years of client servicing experience
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Exceptional organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to quickly learn and use BoomPop’s event planning platform.
• Desire to work at a startup! Comfort working in a fast-paced and dynamic startup environment.
• Willing and able to travel up to 10% of the year for onsite event execution, client meetings, and team collaboration.

Benefits & Perks

• Competitive salary + equity, with tons of room for career growth
• Company sponsored 401(k)
• Generous PTO
• Paid parental leave
• Flexibility to work from anywhere
• Amazing annual team-wide and department offsites
• World-class medical, vision, and dental plans with 100% employee contributions covered + 80% dependent contributions covered
• $50/month phone stipend

Occasional Travel: Connecting is in our DNA, please note that we anticipate roughly 6-8 nights of travel per quarter for this role.

Total Compensation Package; Including Benefits and Stock:

• Base: $95,000 - $137,000 a year; Depending on Experience and Qualifications
• Bonus: $15,000 a year; Depending on business and personal milestones achieved
• Medical, vision, dental, life: $10,000 - $16,000 a year; Depending on Individual or Family Plan
• Equity: Our vision is to take BoomPop to the moon 🚀

Please note that this is a fully-remote opportunity.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

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BoomPop is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. BoomPop considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

For California-based applicants: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, BoomPop will consider for employment qualified applicants with arrest and conviction records.

If you have any questions or if you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at talent@boompop.com.