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Territory Account Manager, Uber Eats - London

Uber

Uber

Sales & Business Development
London, UK
Posted on Thursday, September 7, 2023
Whether it’s a sandwich or a burrito, the Uber Eats team builds technology to connect people with what they want, when, and where they want it. Our Territory teams are on the frontline introducing restaurants to Uber Eats and growing our businesses together.

About The Role

Uber Eats is seeking a hardworking Territory Account Manager to help change the food delivery landscape across the United Kingdom. We are looking for highly motivated individuals who are excited about the food delivery landscape and building long-term affiliations with our restaurant partners.

Our Territory Account Managers drive the development of their specific cities and areas with a sense of growing the operational performance along with great relationship building and gaining the best traction for their partners with their analytical capabilities.

If you believe that you enjoy working in an environment wherein “great minds do not think alike” and can “see the forest and the trees” and are passionate about the food industry, this is an extraordinary opportunity.

What You'll Do

  • Take complete ownership of your restaurant portfolio and drive the business and operational performance
  • Identify and initiate new partnership opportunities with the restaurants in your territory
  • Build long-term relationships with the restaurant partners and deliver exceptional customer service experiences
  • Drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats UKI team
  • Cross-functional collaboration, wherein you will work closely with various team members to identify high-potential partnerships and improve the experience right from the first pitch to the first trip
  • Solve complex issues by ensuring our customer service is prioritized and solved efficiently
  • Act as an ambassador for the mission, brand, and product of Uber Eats

Basic Qualifications

  • 0-2 years of validated experience in Account Management/Sales or any customer-facing roles
  • Ability to influence various audiences both internally and externally using strong verbal and written communication
  • Ability to adapt to a constantly evolving fast-paced environment
  • Highly responsive and data-oriented attitude, able to take the initiative and maintain high-quality relationships with all kinds of partners
  • Understanding the customer needs and overcoming any challenges the business may face
  • Project management and a problem-solving demeanor to adjust to the autonomy of the role

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.