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Account Manager, Uber Advertising Japan

Uber

Uber

Marketing & Communications, Sales & Business Development
Tokyo, Japan
Posted on Tuesday, April 18, 2023
About The Role About the TeamUber Advertising’s vision is to offer the most marketplace-centric advertising to connect Uber's platform users (eaters, riders, and earners) with advertisers. Uber Advertising’s platform brings together its mobility and delivery channels for performance and brand campaigns, enabling advertisers to engage with our consumers through the entire marketing funnel - from awareness through purchase to loyalty and advocacy for Uber users. About The RoleWe have set up a new Uber Advertising division to spearhead the growth of our advertising business. By building a dedicated advertising organization and a suite of advertising products, Uber Advertising will enable merchants and brands to reach and convert its highly engaged user base across its Mobility and Delivery platforms in 32 markets.As an Enterprise Partner Manager, you will work closely with our largest brand partners in Japan to drive advertising campaign execution and success across our advertising platforms. You will be an Ads platform expert who can authoritatively speak to our marketing partners about Uber’s Ads offerings and how our products can deliver on their marketing objectives.---- Your Impact in Role ----
  • Proactively monitor campaign performance to pinpoint, communicate and solve issues
  • Join internal kick off calls to understand campaign specifications and discuss complex executions
  • Coordinate the launch and management of campaigns; while proactively communicating updates and setting expectations with all stakeholders
  • Manage regular campaign reporting cadence based on advertisers’ needs
  • Develop and maintain a strong understanding of clients’ marketing goals and challenges and proactively recommend solutions that support them
  • Consult with clients on how to adjust tactics based on marketing goals and performance trends
  • Uncover opportunities to drive better performance and increased investment by analyzing data and pitching these to the broader internal account team
  • Work closely with internal teams to produce customer deliverables
  • Bring your analytical A-game. Develop methodology to highlight trends & provide meaningful insights to partners, as well as track the impact of initiatives against your customer’s goals
  • Be the voice of the customer and effectively communicate product limitations and feedback to relevant internal teams.
  • Expand product adoption. Clearly communicate the value of our newest products with a lens of creativity to differentiate our offerings
  • Drive initiatives. You will lead and build key playbooking initiatives across our Ads team to drive adoption for our restaurant partners at scale. This involves wearing many hats and jumping in to help your teammates when the needs arise
---- Experience You'll Bring ----
  • At least 5 years of experience in an Account Management, Operation or Sales function
  • Experience managing and analyzing digital ads campaigns for Enterprise level brands
---- Nice to Have Skills ----
  • Experience working with large, complex Enterprise brands and organizations
  • Ability to analyze, review results, and propose recommendations. SQL skills are a plus.
  • Strong communication skills (customer facing experience a plus)
  • Expert organization, attention to detail and time management skills
  • Ambitious self-starter who enjoys being challenged and continuous learning
  • Creative problem solver
  • Speed, resourcefulness, and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity
  • Bachelor's Degree or equivalent
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.