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Senior Technical Program Manager, Build Quality



IT, Operations, Quality Assurance
Menlo Park, CA, USA · Seattle, WA, USA · New York, NY, USA
Posted on Thursday, August 10, 2023

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

Robinhood has a primary in-office working environment; please be sure you have reviewed the preferred working location(s) for this role before applying.

About the team:

Robinhood's Technical Programs Department leads global engineering, quality, and planning initiatives across the business. We are looking for a Senior Technical Program Manager (TPM) who will help establish our deployment and testing strategy across a 750+ person multi-organization engineering department. If you're excited about unlocking the potential of our teams and their ability to rapidly deliver, this may be the role for you.

The Senior TPM will partner with managers and executive leaders throughout Engineering to design and run programs that seek to reduce our time to delivery without compromising on quality. They will also partner with Engineering and Product to lead the planning and delivery of new products, features, important maintenance, and the deprecation of systems that are no longer needed. If this sounds like you, please come help us democratize finance for all!

What you’ll do day-to-day:

  • Evaluate existing resiliency to change and code quality programs and determine what good looks like– what stays, what goes, what should we do instead?
  • Use your technical understanding to identify risks and dependencies
  • Provide technical transparency through concise summaries for the programs you own to audiences at all organizational levels
  • Foster a constructive dialogue, harmonize discordant views, and build agreement
  • Increase the productivity and effectiveness of teams by applying project management best practices
  • Help plan for the unexpected, making sure that upstream and downstream systems are not broken by changes related to the efforts you manage
  • Plan to make sure projects do not wear out individuals and system maintainability is not compromised
  • Ship products on a live, large-scale system while managing upstream and downstream dependencies
  • Manage post-launch support plans and running retrospectives/postmortems

About you:

  • 5+ years of experience as a technical program manager, engineering lead, or equivalent
  • An understanding of the architecture of the systems you work with (e.g., workflows, APIs, runtime characteristics, design limitations, and maintenance requirements)
  • Experience rolling out large and complex issue tracking and project management enterprise solutions
  • Experience with AWS, K8s, or other distributed systems
  • Bonus: PMI PMP, PgMP, or equivalent

The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan.

US Zone 1: $166000 - $195000
US Zone 2: $146000 - $172000
US Zone 3: $129000 - $152000

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Office locations (by comp zone)
US Zone 1: Menlo Park, NYC, Seattle, Washington DC
US Zone 2: Denver, Westlake (Dallas), Chicago
US Zone 3: Lake Mary

Click here to learn more about Robinhood’s Benefits.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy. If you are an applicant located in the UK or EEA, please visit the Robinhood - UK/EEA Applicant Privacy Policy.