Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.

About the team:

The preferred location for this position is in or around Robinhood's offices in Menlo Park, CA or New York City, NY, with in-office work capabilities, as may be required by management.

The Crypto Operations team is passionate about delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products.

As a Crypto Operations Specialist on the Settlement desk, you’ll serve as a technical product expert and own processes critical to maintaining Robinhood’s crypto product. You’ll provide subject-matter expertise on execution and money movement, identify and communicate optimization opportunities to product and engineering teams, as well as design, implement, and improve crypto-related operational processes and procedures.

What you’ll do day-to-day:

Own multiple critical business functions, such as supervising order and execution health, correspond with trading venues, liquidity management, transfers, and custody / cold storage
Scope and/or build alerts and tooling around coin withdrawals and other functions
Settle with our venues and set up wire transfers each day, including on weekends if/when needed
Identify inefficiencies in operational processes, then design and implement solutions with a 360 view of both ops and cross-functional partner requirements
Document, maintain, and improve standard operating procedures
Specify needs to develop and improve Robinhood's internal tools

About you:

Bachelor's degree or equivalent practical experience
Familiarity with cryptocurrency markets and blockchain technology
Self-starter with ability to work independently and coordinate across multiple functional groups
Resourceful and adaptive in fast-paced, entrepreneurial environments
Data-driven and results oriented mentality
Strong SQL skills and/or experience with Python with the motivation to continue developing your technical skills
Technical writing experience in relevant areas, including queries, reports, and presentations
Exceptional attention to detail and strong problem-solving skills
Excellent written and oral communication skills

Bonus points:

2+ years working in operations or financial services
Familiarity with cryptocurrency operations and consumer technology
Proficiency with Looker / Grafana
Familiarity creating SQL Dashboards within Looker
Experience managing projects collaborating with technical and non-technical teams
Demonstrated ability to scale operations and processes in a fast-paced organization

The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan.

US Zone 1: $77000 - $90000
US Zone 2: $67000 - $79000
US Zone 3: $60000 - $70000

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Office locations (by comp zone)
US Zone 1: Menlo Park, NYC, Seattle, Washington DC
US Zone 2: Denver, Westlake (Dallas), Chicago
US Zone 3: Lake Mary

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy. If you are an applicant located in the UK or EEA, please visit the Robinhood UK/EEA Applicant Privacy Policy.